Announcing Microsoft Office Information Bridge Framework for Microsoft CRM

VANCOUVER, Canada – January  6,  2005 - Microsoft Office Information Bridge Framework considerably deepens the integration between Microsoft Office 2003 and Microsoft CRM.

This closer integration makes it easier for users to create and track sensitive letters, escalate cases and look up customer data, all without leaving Microsoft Office 2003. This eliminates the need to switch back and forth between programs.

In addition, through powerful integration and collaboration between Microsoft CRM, Microsoft Office 2003 and Windows SharePoint Services, Microsoft Office Solution Accelerator for Proposals for Microsoft CRM will enable organizations to create effective sales proposals and shorten proposal-generation cycles.

In this sample screen shot, you can see the "Document Actions" section generated by the Information Bridge Framework and displayed in Microsoft Word. Within this section, users can quickly see data related to the account they are writing the letter to without having to open their CRM system. This Information Bridge sample includes (but is not limited to):

	Account Details
	Contacts
	Recent Activities
	Opportunities
	Orders
	Service Requests

The figure below illustrates the run-time architecture of a typical enterprise solution built on the Information Bridge Framework. On the desktop, Information Bridge solutions require that the client be running Microsoft Office 2003 Professional Edition or later, the Microsoft .NET Framework 1.1, and Microsoft Windows 2000 or later. The server side requires Microsoft Windows Server 2003 with Active Directory and Microsoft SQL Server 2000 Service Pack 3. Metadata Designer tool requires Visual Studio .NET 2003 or later.

For information about how purchase Microsoft CRM please call (866) 647-1180 or email info@KOREinteractive.com

About KORE Interactive

KORE Interactive is a professional services firm providing web site and web-based solutions to public and private sector firms across North America. Through the combined expertise of the company's development, infrastructure and creative practices, KORE Interactive has been building intelligent technology systems that help clients achieve critical business goals. KORE Interactive has a heritage of hiring and retaining exceptional talent and focusing on execution - finishing and delivering engagements on time and on budget. The company is based in Vancouver, Canada. www.KOREinteractive.com

Contact:

Matthew Sebal

KORE Interactive Systems

(604) 647-1180

msebal@KOREinteractive.com