Improved Microsoft CRM Backoffice Integration

VANCOUVER, Canada. – January 7, 2005 – Microsoft CRM Backoffice Integration

All Microsoft CRM customers who purchase at least one (1) license of Microsoft CRM Sales Professional or Microsoft CRM Suite Professional will receive the Microsoft CRM Integration toolkit at no additional cost.

Great Plains Microsoft CRM 1.2 Integration with Great Plains 7.0, 7.5 and 8.0 (now available)

Solomon Microsoft CRM 1.2 with Solomon 5.0 and 5.5 TBD

Navision Microsoft CRM 2.0 with Navision 4.0 TBD

Axapta Microsoft CRM 2.0 or later with Axapta TBD

Microsoft will also have tools available (same timing as integrations schedules per above) for businesses to migrate existing data in Great Plains, Solomon, Axapta and Navision to Microsoft CRM.

Sample Backoffice Integration Points

The bullets below illustrate 12 sample integration points between Microsoft CRM and Microsoft Business Solutions - Great Plains:

	Microsoft CRM Accounts and Contacts to Great Plains Customers
	Microsoft CRM Orders to Great Plains Orders (only create)
	Microsoft CRM Customer Addresses to Great Plains Customer Addresses
	Great Plains Customers to Microsoft CRM Accounts or Contacts
	Great Plains Customer Addresses to Microsoft CRM Customer Addresses
	Great Plains Inventory to Microsoft CRM Products
	Great Plains Units of Measure to Microsoft CRM Units of Measure
	Great Plains Price Lists to Microsoft CRM Discounts and Price Levels
	Great Plains Orders (SOP) to Microsoft CRM Orders
	Microsoft Business Solutions ”Great Plains Invoices (SOP)" to Microsoft CRM Invoices

Note: products, pricing, discounts, and invoices that only move from Great Plains to Microsoft CRM are said to be mastered in Great Plains. This means that the user in Microsoft CRM cannot create, update, or delete products.

In addition to integration with the above software systems, Microsoft will also be shipping an Integration SDK which will allow developers & partners to build custom integrations to other ERP/backoffice applications.

Summary: Microsoft CRM Integration tools will offer out-of-the-box real-time integration with Microsoft Business Solutions Backoffice products. The Microsoft CRM Integration toolkit will also allow customers to create custom integrations with other various applications and systems.

For information about how purchase Microsoft CRM please call (866) 647-1180 or email info@KOREinteractive.com

About KORE Interactive

KORE Interactive is a professional services firm providing web site and web-based solutions to public and private sector firms across North America. Through the combined expertise of the company's development, infrastructure and creative practices, KORE Interactive has been building intelligent technology systems that help clients achieve critical business goals. KORE Interactive has a heritage of hiring and retaining exceptional talent and focusing on execution - finishing and delivering engagements on time and on budget. The company is based in Vancouver, Canada. www.KOREinteractive.com

Contact:

Matthew Sebal

KORE Interactive Systems

(604) 647-1180

msebal@KOREinteractive.com