Sales Literature and Technical Documents

	Microsoft CRM Brochure
Other Sales Literature
	Overview Fact Sheet
	Sales Fact Sheet
	Customer Service Fact Sheet
	Customization Fact Sheet
	Integration Fact Sheet
	Marketing Management Fact Sheet
	Field Service Fact Sheet
	Microsoft CRM Mobility Features
Tools
	Nucleus Research: ROI Evaluation Report
	Nucleus Research: ROI Evaluation Tool
Technical White Papers
	Microsoft CRM Product Architecture
	Microsoft CRM Comprehensive FAQ
	Microsoft CRM Performance Benchmark