Microsoft CRM® from KORE

Microsoft CRM’s Sales and Customer Service modules enable small and medium-sized businesses to share information to improve sales success and deliver consistent, efficient customer service. Sales and customer service features include leads and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledgebase. Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance.

Accessible from Microsoft Outlook® and the Web, Microsoft CRM is built using Microsoft .NET–connected technologies, the benefit to you is that it is easy to deploy, customize, and use. It integrates with other business applications, and scales as your business grows

For more information please visit Microsoft's CRM homepage where you will find other useful white papers, demonstrations, and downloads: www.microsoft.com/crm.

Download Microsoft CRM Fact Sheets:   Overview Fact Sheet  (190kb) Sales Fact Sheet  (173kb) Customer Service Fact Sheet (169kb) Customization Fact Sheet  (166kb) Integration Fact Sheet  (148kb)